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Troubleshooting

If you run into trouble — page stuck, things not saving, or an error message — try these steps in order.

  1. Refresh the page.
    On mobile, drag down from the top of the screen. On desktop, press Ctrl+F5. If you were logged out for being away too long, you will be asked to log in again.
  2. Close the browser and re-open.
    After a site update, old sessions can cause temporary errors.
  3. Clear your browser cache.
    Forces your browser to download the newest version of the site rather than reusing the copy it saved earlier.

  4. Try Incognito / Private Browsing.
    Runs with a clean cookie and cache state without affecting your normal browser profile.
  5. Try a different browser or device.
    Helps rule out a browser-specific setting, extension, or cached file as the cause.
  6. Try a different connection.
    If you're on Wi-Fi, try turning off Wi-Fi on your phone and switch to mobile data temporarily. In rare cases, your internet provider (especially Spectrum) may decide to block the site temporarily in error.
  7. Contact us.
    Use the Contact Us page and include what you were doing and any error text you saw.
✉ Contact Us

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📲 Install this site as an app

You can put PaulMendelson.com on your home screen and open it like any other app — no App Store or Play Store needed. It gets its own icon, opens full-screen instead of in a browser tab, keeps working offline for pages you have already opened, and uses no battery in the background.

  • iPhone / iPad: open the site in Safari (only Safari can install apps on iOS), tap Share, then Add to Home Screen.
  • Android: open the site in Chrome, tap the menu (⋮), then Install app (or Add to Home screen).
  • Desktop (Chrome / Edge): click the install icon in the address bar.

Show me the full step-by-step instructions for either phone.

Unhide all inline tips

The small blue tips around the site each carry an × to hide them for good. This brings back every one you've hidden. While you're logged in they're remembered on your account, so this restores them on every device you use.